Privacy Policy

Effective Date: 12/02/2024

At Siegfried Tieber, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website, services, and communications, including SMS marketing.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Transaction Information: Payment details for event bookings or purchases.

  • Website Usage Data: Cookies, IP addresses, and browsing behavior to improve your experience.

  • Communication Preferences: Your consent to receive marketing emails, SMS messages, or other communications.

How We Use Your Information

Your information is used for the following purposes:

  • To provide, manage, and improve our services, including event bookings and customer support.

  • To send promotional offers, updates about performances, and marketing communications (only with your explicit consent).

  • To analyze website usage and optimize your experience.

  • To comply with legal requirements and protect against misuse of our services.

SMS Marketing

We offer SMS marketing as a way to provide you with updates and exclusive offers. By providing your phone number, you consent to receive these communications.

  • How We Obtain Consent:
    When signing up for SMS marketing, we explicitly ask for your consent. This may be through an online form, a text-to-join keyword, or a checkbox at checkout. We store and document your consent for compliance purposes.

  • How We Use Your Phone Number:
    Your phone number is used solely to send SMS messages that you’ve opted in to receive.

  • Opt-Out Options:
    You can opt out of SMS communications at any time. Simply reply with "STOP" to any SMS message, or contact us directly at info@SiegfriedTieber.com. You will no longer receive marketing messages but may still receive transactional messages if applicable.

  • Third-Party Services:
    We use trusted third-party platforms, such as Mailchimp, to manage and send SMS messages. These platforms comply with strict data privacy standards and are prohibited from using your information for any purpose other than facilitating our communications.

  • Data Retention for SMS Marketing:
    Your phone number will be stored for as long as you remain subscribed to SMS marketing. Once you opt out, your number will be removed from our SMS list.

Data Sharing

We do not sell your personal data to third parties. We may share your data only with:

  • Service Providers: Such as payment processors, marketing platforms, or website hosting services. These providers use your information solely to perform services on our behalf.

  • Legal Authorities: If required to comply with applicable laws or enforce our legal rights.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance website functionality and user experience. These may include:

  • Essential Cookies: Necessary for the operation of our website.

  • Analytics Cookies: To track website usage and improve performance.

You can control or disable cookies through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once no longer needed, data will be securely deleted or anonymized.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct your personal information.

  • Deletion: Request the deletion of your personal data.

  • Opt-Out: Withdraw consent for marketing communications, including SMS and emails.

To exercise these rights, contact us at [Insert Contact Email].

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we implement robust safeguards, no data transmission over the internet can be guaranteed as completely secure.

Compliance with Laws

We comply with all applicable privacy regulations, including:

  • GDPR (General Data Protection Regulation): For users in the European Union.

  • CCPA (California Consumer Privacy Act): For users in California.

  • TCPA (Telephone Consumer Protection Act): For users receiving SMS communications.

Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or a notice on our website. Please review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@SiegfriedTieber.com
Phone: 818.836.9762
Mailing Address: 1466 S. Bedford St, apt 101, Los Angeles CA 90035